Contact Us
OLD TOWN ALEXANDRIA STORE
Address: 205 King Street, Alexandria VA 22314
HOURS: Mon-Fri: 11-7 / Sat: 10-8 / Sunday: 11-7
To reach the store during business hours please email support@shesunique.com (best way to contact us) or call 703.836.8863 (we do not check voice mails on this line).
Customer Inquiries - support@shesunique.com
Partnerships, Sales, Influencer Marketing - support@shesunique.com
Contact us
Once you've completed your order, you'll receive an order confirmation email from us. This email will include your order details, such as the items you've purchased, the total cost, and a unique order number. If you don't see this email in your inbox, we recommend checking your spam or junk mail folder, as it sometimes can end up there.
Additionally, you can always check the status of your order by logging into your account on our website and navigating to the 'My Orders' section. Here, you'll find all your current and past orders along with their status. If your recent order is listed there, it means it's been successfully
Yes, you can change your shipping address after placing an order. To do so, please contact us as soon as possible at support@shesunique.com. We will make every effort to update your shipping address before your order is dispatched. However, please note that if your order is already in the process of being shipped, we may not be able to make the change in time. In such cases, this could potentially create a problem. Therefore, we encourage you to verify your shipping address carefully when placing your order to avoid any issues.
At this time, we do not offer international shipping. Our services are currently limited to domestic orders only. We are always looking to expand our reach and hope to offer international shipping in the future. Please stay tuned for any updates regarding this service. We appreciate your interest and understanding.
We process orders promptly, typically within 1-2 business days. After processing, the delivery time will depend on the shipping method you choose at checkout.
- Ground Shipping: With ground shipping, orders usually arrive within 1-5 business days. This is a reliable and cost-effective method for non-urgent deliveries.
- Priority Shipping: If you need your order faster, we recommend choosing priority shipping. Orders shipped with this method typically arrive within 1-3 business days. 3-7 days to AK, HI